FAQ

CloudShip is your AI-powered DevOps engineer, rebuilt for mission-critical moments. We handle the repetitive, high-stakes work of DevOps—so your team can scale without slowing down. Our platform provides intelligent automation for incident response, infrastructure management, and cost optimization across multiple cloud providers.

Unlike traditional tools that require manual configuration and constant maintenance, CloudShip acts as an intelligent on-call assistant that's already on it. When alerts hit, we've already analyzed recent changes, gathered logs, and prepared fixes—before you even look at Slack. We focus on automation and intelligence rather than just monitoring and alerting.

Our on-call assistant provides instant incident response with AI-powered triaging, runbook access, and actionable next steps. It automatically analyzes recent changes, identifies root causes, and provides resolution steps—all while keeping your team informed and coordinated. We're built for those mission-critical moments when every second counts.

CloudShip provides proactive drift detection and enforcement without the back-and-forth. We catch drift, misconfigurations, and violations before they become tickets, helping you maintain consistent infrastructure across your cloud environments. Our AI continuously monitors and optimizes your systems 24/7.

CloudShip eliminates the need to chase cloud costs manually. Our platform automatically identifies wasteful spending, suggests optimizations, and helps you fix what matters. We provide intelligent recommendations for right-sizing instances, implementing auto-scaling, and optimizing storage tiers—all without running another optimization spreadsheet.

CloudShip integrates with a comprehensive suite of DevOps tools including monitoring (Datadog, Grafana), project management (Atlassian), container platforms (Docker), analytics (Splunk), cloud providers (AWS, Azure, GCP), CI/CD (Jenkins), and version control (GitHub, GitLab). We're continuously expanding our integration ecosystem.

CloudShip enhances your security posture through automated enforcement of best practices and proactive vulnerability detection. We help you maintain compliance by automatically generating reports and monitoring for violations across your infrastructure.

CloudShip offers a quick setup process that gets you started in minutes. Our guided setup process helps you connect your existing tools and workflows, and you'll see immediate improvements in your DevOps operations. We provide comprehensive documentation and support to ensure a smooth transition.

CloudShip provides comprehensive support including 24/7 technical assistance, dedicated account managers, and extensive documentation. We also offer training sessions and workshops to help your team maximize the value of our platform. Our support team is always ready to help you scale your infrastructure without growing complexity.

CloudShip is privacy-focused and allows you to use your own LLM model to comply with your company's AI guidelines. We implement enterprise-grade security measures including end-to-end encryption and role-based access control. All data is processed securely and in accordance with industry best practices.